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Insurance update COVID-19 cover now included
For your peace of mind, we've added COVID-19 cover to ALL insurance policies taken out through us.
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Find out more - Useful Info
Coronavirus Safety
We can’t wait to welcome you on your upcoming Shearings holiday, and we want to ensure your experience is one to remember. In light of the current situation regarding COVID-19, this document is intended to provide you with relevant information for your holiday.
As the government frequently updates the guidelines, we ask that you keep yourself up-to-date on the latest advice.
When travelling to Europe each country that you travel through will have their own rules that you need to know, but even staying closer to home it is important you are aware of varying restrictions as Scotland, Wales, Ireland, the Isle of Man and Channel Islands all have their own authorities and their own guidance.
Many venues such as hotels and attractions throughout the UK will have their own risk-assessments and their own procedures internally, and it is important you follow the guidance of the venue you are in.
As we all transition back to a more normal way of life, there is a responsibility on all of us to keep ourselves and each other safe, even though official restrictions are easing. Please be respectful of your fellow travellers and staff so that everyone can have an enjoyable holiday!
- It is recommended that you bring your own face covering and wear it throughout your journey on the coach.
- At your joining point, each customer will be temperature checked before entering the vehicle.
- Any customer who has a temperature above 37.5 degrees will be advised that they can’t travel. They will receive a full credit voucher, to be used against another holiday, less a £20pp administration fee.
Face
coverings are
recommended
when
travelling
Accommodation safety measures
Porterage
Porterage may be available at some destinations. Many hotels will try to assist where they can if you are unable to carry your own bag, please talk with the hotel team directly.
Daily Housekeeping
In accordance with government guidance, some hotels have suspended daily housekeeping in guest bedrooms meaning that your room may not be serviced during your stay. Should you require clean linen or towels, tea and coffee or anything else during your stay, please do not hesitate to ask at reception.
Cleaning
Rooms are deep cleaned between guests with a focus on all hand-contact surfaces.
Dining
Capacity has been reduced to allow tables to be spaced according to social distancing guidelines.
Entertainment
Entertainment will be provided at the discretion of the hotel and may follow social distancing guidelines.
Staff
All staff have signed a daily health declaration and will undertake a daily temperature check prior to commencing work as well as regular Lateral Flow Tests.
Your coach driver may be a familiar face that you’ve travelled with before, or may be someone new. All of our drivers are friendly, professional and fully trained and aware of COVID-19 protocols, and are there to assist throughout your journey – they are always on hand. All drivers will be wearing a uniform with a Shearings badge.
