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CONTACT US
We are experiencing a higher volume of contact than usual, and will endeavour to respond to your query as soon as possible.
If you are departing within the next 7 days, please call our Customer Services team between the hours of 09:00am-18:00pm Monday to Friday.
You will find answers to common questions on our FAQs page. If you would like to make a balance payment or view your travel documents, please log in to your MyBooking account.
For the most up-to-date guidance on UK and foreign travel, please visit the Government's Coronavirus page
We will contact you directly if your upcoming holiday is confirmed as affected by travel restrictions.
Reservations
If you have a query about a holiday or would like to make a booking, contact our Reservations team:
Customer Services
If you have a query about a booking you’ve already made, contact our Customer Services team:
Customer Relations
To give feedback about your experiences on a holiday, contact our Customer Relations team:
Groups
If you would like to enquire about organising a group holiday, contact our Groups team:
Our Postal Address
Shearings
Sunway House
Canklow Meadows
Rotherham
S60 2XR
United Kingdom
Our customer service reviews
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Based on 4985 reviews
