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Our customer service reviews

Rated 4.4 / 5

Based on 4985 reviews

2 hours ago

Found the Front of House Manager Vicky (if she was) very rude and confrontational. Deeply disappointed that the lift was out of order and having to climb 4/5 flights of stairs to reach my room. Being almost 83 and having walking difficulties I had to make sure I had everything each morning to avoid going up the stairs unnecessarily. Chris the driver was very helpful and polite at all times and tried to cater for everyone's needs.

Lizzie

Verified, collected via Trustpilot

2 hours ago

driver (Chris) was excellent, above and beyond helpful.

Roz Sharman

Verified, collected via Trustpilot

2 hours ago

Had really nice time, met some lovely people and well looked after the Shearing's staff. Trips were both enjoyable and very informative, Would definitely recommend and will be booking again. An all round good value for money holiday.

Mr R Singh

Verified, collected via Trustpilot

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