When I started to unpack my case I found there was not a single drawer suitable for my underwear, t-shirts etc. but on complaining to the hotel I was told it was Shearings policy. Can this really be true? A whole week of living out of my suitcase was enough to put me off Shearings bedrooms for good. Also the only shelf in the bathroom was a soap dish in the shower which was broken and hung vertically. In spite of complaining every day it was never replaced. Not a brilliant experience.