This was our first stay at a Shearings Hotel and was to celebrate our 25th Anniversary. When we arrived we found the room to be very cold and the bathroom even colder. We asked for a fan heater for the bathroom and blankets for the beds. However the food was very good and the waiting staff attentive. We were disappointed that the anniversary cards posted to the Hotel were "returned to sender" and it was another week before we received them. Would it have been so difficult to check the records?